Our chapel at Railway Estate, set for a service with flowers at the front
Our facilities

A place to gather, remember and say goodbye.

Everything your family needs, together under one roof in Railway Estate, Townsville.

Welcome

Comfortable, calm and close to home.

When you come to us, you won’t be sent from place to place. Our funeral home has everything in one location — private rooms to make arrangements, a chapel for the service, a room to share a cup of tea afterwards, and a space for the children in your family too.

We’ve designed it to feel less like an institution and more like somewhere you can take a breath. Please feel welcome to visit before you need us; we’re always happy to show you around.

Front of the chapel with screens either side and rows of seating
Our chapel

Room for everyone who loved them.

Our onsite chapel comfortably seats up to 300 guests, so no one has to be left standing outside. Screens at the front let you share photo tributes and videos, and our sound system plays the music that meant the most.

For family and friends who can’t be there in person, we can livestream the service so they can still be part of the day, wherever they are.

  • Seats up to 300
  • Livestreaming
  • Music & photo tributes
A private arrangement room with a large table, chairs and a lounge
Arrangement rooms

Private, unhurried and big enough for the whole family.

We have three private arrangement rooms, each with space for the whole family to sit together. This is where you’ll meet with one of our arrangers to talk about your loved one and make the important decisions — at your own pace, with someone guiding you every step of the way.

  • Three private rooms
  • Room for the whole family
Function room with tables and chairs set for refreshments
Function room

Time together after the service.

Some of the most meaningful moments happen after the service, when family and friends can finally talk, share stories and hold each other. Our function room gives you a relaxed space to do that, for up to an hour after the service.

We can provide tea, coffee and biscuits, or you’re welcome to bring your own catering. Our team will happily talk you through the options.

  • Up to 1 hour after the service
  • Tea, coffee & biscuits
  • Or self-cater
Brightly coloured kids room with seating, a small table and toys
Kids room

A safe, happy space for little ones.

Children are part of the family, and they’re always welcome here. Our kids room sits just across from the chapel, with toys, books and movies to keep little ones settled during an arrangement or service, plus a change table for the youngest.

While the room is in use, the doors to reception are kept closed, and the chapel door stays open so children can come and go to the people they love.

  • Opposite the chapel
  • Toys, books & movies
  • Change table

The kids room isn’t supervised by our staff, so we ask that an adult stays close by.

The Gentle Way

Care that never leaves local hands.

Our facility is also home to The Gentle Way — a gentler, water-based alternative to flame cremation. It’s the only cremation in the region where your loved one stays in local care, with us, from beginning to end.

Come and see us

You’re welcome to visit.

If you’d like to see our chapel and rooms before making a decision, just give us a call and we’ll arrange a time to show you through.

3 Railway Avenue, Railway Estate, Townsville QLD 4810

Virtual tour

Take a look inside.

Can’t visit in person? Walk through our funeral home in this short video.

Virtual Tour